What emails will I receive regarding my order?

Typically, we’ll send you two emails when you order: the order confirmation,and the shipment confirmation. These tell you when you’ve successfully placed your order and when the order has been shipped (with a tracking number).

Under the following situations we’ll send an additional email:

When we cancel the order as you requested;

When we modify the order as you requested;

When we arrange refund or exchange after receiving your return.